Too many organisations rush in to select technology and start their projects.
RPA has become a method to re-evaluate whether humans need to be in the process - not always the endpoint. Business stakeholders get all excited by potential of a tool to reduce costs, increase accuracy, improve compliance and automate the work in a fraction of the time - it is those expectations around RPA; as much of a reason for confusion about the technical capabilities, as the tools themselves.
Understanding functionality and impact of RPA versus artificial intelligence can be challenging. Many businesses (IT) can muddle the intent, terminology, potential (and reality) of a swath of new ones. No one tool alone can solve every unautomated activity in an organisation; and now, multiple layers more of machine learning, artificial intelligence and automation tools on the doorstop for you to consider.
Automation dramatically improves organizational productivity
We help innovation leaders and IT understand RPA and AI's suitability in the context of their own organisations, in conjunction with building of the broader enterprise automation roadmap (EAR). To uncover, transform hidden data to automate business processes faster, more efficiently and eliminating much of the human error simultaneously.
Business Case for RPA Tools
RPA contributes to generating desired outcomes quicker than before and in next 12 months - new revenue opportunities generated, the ability to perform activities previously either too expensive or difficult to achieve, companies collecting more revenue than they thought possible previously.
But many businesses will be disrupted beyond the point of no return too.
Sure, automation (RPA and other) projects can improve quality, decrease activity cycle times, assist or remove labour in or from activities (leading to cost reduction from lower headcounts) - but as team/s move onto other tasks, this will create an entirely different new set of issues to deal with. So much so, the precious cost reduction you plan for, may not even materialise.
INCREASE DIGITAL FOOTPRINTS WITH AI-AUGMENTED RPA
Proof of Value rather than Proof of Concept
Why is your business embarking on RPA? What's to be accomplished? By when? How will your team/s achieve this (at what cost to them, as a result?) Are you clear on the real benefits/ limitations of tools proposed? Outcomes for your organisation? Are those savings opportunities sufficient to warrant distraction / cost this journey will no doubt involve? Are you going with a commercial off-the-shelf (COTS) software solution for activities the business is trying hard to automate? Could well deliver quicker deployment, over investing 6-8 months in capturing / rethinking process rules and then try to put these into an RPA tool?
Where exactly are your people in this process? Because that can mean you need an entirely different solution!
We provide top level strategy and key transformational considerations - asking the right questions about internal challenges, top level scenarios for process improvement. How your business can cut costs. Eliminate need for re-keying digitized data. Remove errors in structured data. Achieving higher-quality processing and increased level of customer engagement/ satisfaction in the process.
Assessing with you those corporate, growth or operational strategies, so projects and people will maximise business benefit.
Advising process leaders on business process maturity models, awareness of technology capabilities and to how to rethink processes and optimal process execution. Things are dramatically changing. They will continue do so over the next twelve months with advent of AI and digital business. Enquire how our teams will align with you to develop enterprise automation roadmaps, consider key transformational elements such as functionality, quality, time to working solution, price, and prepare your people for uptake and interaction with the tech.
Along with our consortium AI partners, we guide companies to plan & prepare for how work will get done in the future.