What is ‘employee experience’ and how best to manage it? How is it relating to employee engagement? How should the business value of Ex be explained?
Work productivity and retention affect revenue levers; this we know. Moments of truth are emotionally charged moments with a disproportionate impact on employee engagement, so companies have to get this right.
The Higher Mix helps businesses to manage employee experience (EX) at scale, in mid-sized to large companies. Co-creating solutions that are developed with lifecycles in mind and focused on common Ex pain points. Applying our strong conceptual abilities across multi-discipline group environment – to help businesses glean unique perspectives on strengths and gaps (actionable insights) on the talent experience too.
Operations, brand profile, culture, customer loyalty and ultimately, shareholder value – outcomes like these depend greatly upon the consistent delivery of quality team and customer experiences. Companies are rewarded as they develop human resource capabilities and engage their people because collaborative teams deliver on the corporate Brand Identity, company reputation, stakeholder relationships and they contribute to growth. Internal branding unites/ connects people – teams, managers, supervisors, execs, and key influencers; for much deeper engagement, team voice, and as an informative means to articulate current state, the brand’s unfolding direction and strengths.
Any way you slice this, engaging your people is still one of the best platforms to equip them to adapt faster and help them achieve their higher potential.